Refund policy

Return & Refund Policy

All of our products are made to order — nothing is pre-stocked, and each item is produced specifically for your order once you place it. Because of this, we're unable to accept returns or exchanges for reasons like ordering the wrong size or color, or simply changing your mind. We'd encourage you to review our sizing charts and product details carefully before checkout.

Damaged items or printing errors

If your order arrives damaged or with a manufacturing defect, we've got you covered. Just reach out to us within 30 days of delivery at support@fuelfirebrand.com with:

• Your order number
• A clear photo showing the issue

No need to send the item back to us. Once we confirm the issue, we'll send a free replacement or issue a refund.

If the same design issue affected multiple items in your order, please include a photo or short video showing all the affected pieces together in one frame — this helps us verify and process the claim faster.

What isn't covered

We're not able to offer refunds or replacements for orders where the wrong size or color was selected at checkout. Minor print placement variations (within normal manufacturing tolerances) also aren't considered defects.

Undeliverable packages

If a package is returned to us or lost in transit due to an incorrect shipping address, we'll follow up with you about either reshipping (at an added cost) or issuing a partial refund.